The Challenge, The Damage & The Solutions
The Challange: IT Downtime
Constant IT infrastructure and device upkeep is essential, as neglecting hardware or software updates can trigger system failures. Additionally, employee errors like data deletion and protocol deviations contribute to downtime.
Causes Of IT Downtime
-Human Error: Regardless of whether accidental or due negligence, an employee is one of the most common causes of unplanned downtime. Human errors such as forgetting login credential, unintentionally deleting data, misconfiguration up settings, not following standard protocols, and more are not only bound to happen, but are also unavoidable.
-Infrastructure Failure: Not maintaining the IT constantly causes Hardware/Software failure, bugs and malware, and many more. These result in IT Downtime.
The Damage: Disruption Of Business Operation
Hourly server downtime costs $301K - $400K for 25% of businesses. Infrastructure failures cost $100K per hour, and unplanned application downtime ranges from $1.25B to $2.5B yearly for Fortune 1000 companies.
Cost Of Internal IT Department
Internal IT department comes with significant expenses, averaging $192,600 per year for a 40-person company. This cost includes salaries, benefits, software, and consulting fees. To effectively eliminate unplanned IT downtime, at least two IT technicians are required, with expenses totaling $110K to $150K annually.
The Solution: TechToucan Solutions
TechToucan Solutions aims to address this pressing concern with a solution that not only mitigates the risks of IT downtime but also optimizes your IT department's costs. We present a transformative approach that reduces unplanned IT downtime odds while optimizing costs -outsourcing your IT department.
Responsibilities We Take On As Part Of The Solution.
| IT Management | IT Help Desk | IT Outsourcing | |
|---|---|---|---|
| Device Footprint Monitoring | YES | YES | |
| Device Recovery | YES | YES | |
| Holistic IT Asset Overview | YES | YES | |
| Interactive Asset Labels | YES | YES | |
| Routine Audits | YES | YES | YES |
| Unauthorized Login & Software Monitoring | YES | YES | YES |
| No Repair Labor Cost (Computer, Printer and more.)* | YES | YES | YES |
| Ticketing Response Time 5min Or Less | YES | YES | |
| Employee Management | YES | YES | |
| Response To Device Misuse | YES | YES | |
| In-Person Servicing | YES | YES |
*We will charge for the parts/hardware we use to repair the device.
